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Welcome to pms®

Opening hours over the Christmas period

The PMS office opening hours will be as follows:

• Monday 22nd and Tuesday 23rd December - open 9am to 5pm
• Wednesday 24th December - open 9am to 12.30 noon
• Thursday 25th and Friday 26th December - closed
• Monday 29th and Tuesday 30th December - open 9am to 5pm
• Wednesday 31st December - open 9am to 12.30 noon
• Thursday 1st January 2015 - closed
• Friday 2nd January 2015 - open 9am to 5pm

Welcome to Trustpms the website hub for PMS, the largest mortgage and ancillary services distributor in the UK. At PMS we strive to offer the intermediary market a wide range of products and services to support you in providing a holistic approach to your customers.

The PMS proposition is based upon trust, transparency and ease of use. We are constantly reviewing the market for new income opportunities and cost saving propositions for the intermediary.

Members of PMS who are currently enjoying the industry leading compliance services from Bankhall can access them in our new secure portal powered by Bankhall.

Members of PMS currently enjoying our protection services can access them in PMS Online.

Do you have a mortgage query?

We have a dedicated Mortgage Helpdesk who can help you with your mortgage criteria queries, call 0845 845 1388 for assistance.

Helpdesk availability:

Monday & Tuesday 9am - 5pm
Wednesday 10am - 5pm (Staff training undertaken between 9-10am)
Thursday & Friday 9am - 5pm

If your query relates to a procuration fee where PMS pay you (Accord Mortgages, Airdrie Savings Bank, BM Solutions, Halifax Intermediaries, Manchester Building Society, NatWest Intermediary Solutions, Platform, Tipton and Coseley, Santander for Intermediaries, or Ulster Bank) please email procfees@sbg.co.uk. Where a lender pays you direct please contact the relevant lender directly.

Procuration Fee payments over the Christmas period

PMS will process a payment run on Monday 22nd December in order for funds to reach your account on Christmas Eve.

There will be no payments processed during the week commencing 29th December 2014. All normal services will be resumed on Tuesday 6th January 2015.

If you have a Specialist Lending case...

Sesame Bankhall Mortgage Processing (SBMP) can help you to find a home for even the most complex of mortgage cases.

They can support you by providing you with a shortlist of lenders from their panel who may consider your case and once you have chosen your recommended lender will then process the case on your behalf.

PLEASE NOTE: SBMP OFFERS INFORMATION AND SUPPORT TO REGULATED INTERMEDIARIES. SBMP DOES NOT OFFER FINANCIAL CONDUCT AUTHORITY REGULATED ADVICE.

Click here to find out more or speak to the dedicated Intermediary Support Team on 01664 414 090.