You always want the best possible deal for your client. But Nationwide believe the best possible service is just as important. That's why they send you their monthly service update to show just how quickly they're processing your cases.
Nationwide service levels for January 2010
Average application to offer: 9 days
Number of valuations received within 5 days: 88%
If you've placed a case with Nationwide in the last month, please click here to tell them about your experience. Your feedback is invaluable in helping them improve their service to you.
Quick tip - Changing your details
You can amend your registration details be signing onto e-services and selecting 'manage my details'. From here you will have the option to select three tabs. Personal Details, Company Details and Submission Routes.
To view or update your mailing preferences, e-mail address or contact details, please select Personal Details.
If you wish to update the address that is printed on KFIs and Offers, please select Company Details.
For changes in FSA number, first or last name, please first amend your details on MTE - wait 2 hours - then log onto e-services and update the information there.
Quick links
If you have placed a case with Nationwide and would like to track your case please click here.
Contact details
For product and lending criteria information call:
0845 601 0763