Aldermore have made product transfers faster and simpler


​Helping existing customers transfer onto one of our Loyalty Mortgages comes with lots of benefits for you and your clients. That’s why we’ve created a 5 step handy guide to our hassle-free product transfers. It’s all part of our commitment to providing you with the right solutions and support, and working together to keep your clients for the long term.

Article date: 23/11/2018

​The product transfers benefits include: 

  • Hassle-free – A straightforward transfer process for you and your clients, with no solicitors, no property valuations, and no credit or affordability checks. 
  • Fee-free – Save your clients money with no valuation, solicitor or product fees. 
  • Early access to great rates – Customers can transfer to a Loyalty Mortgage up to 3 months before maturity with no Early Repayment Charges (ERCs). 

  • Specialist support – Our dedicated Customer Loyalty Team is on hand throughout the process. 
  • Total transparency –Whether they come via their broker or direct, customers will get the same Loyalty deals. 
  • KFIs and mortgage offers  -  Generated within 24 hours and can be posted or emailed via our encrypted software to the introducing broker. 
  • Great broker rewards – With a procuration fee of 0.30% paid on completion. 

We’ve improved our transfer process with 5 simple steps:

Step 1: We notify your client of their loyalty mortgage options 3 months before their deal ends

Step 2: Your client confirms consent for you to act on their behalf - they can either call us or you can return the signed customer declaration form by post 

Step 3: We don't wait for you to call us, in-fact we call you the same day we receive your client's consent

Step 4: You confirm the chosen product and we'll send you all the relevant documents via email within 24 hours

Step 5: You return your clients signed product transfer declaration and we'll set the transfer up

Plus, we've recently reduced a number of our Residential rates across the following Loyalty Mortgages:

Standard residential (up to 80% LTV) 
Low deposit (85% LTV) 
Help-to-Buy: Mortgage Guarantee 

You can view all of our Residential and Buy-to-Let loyalty rates and all the information you need on our product transfer page

Alternatively, you can contact the Aldermore Loyalty Team on 0333 321 1000 (option 2, option 3).