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For over 25 years Paymentshield have been obsessed with delivering outstanding service and support because creating loyal customer is as important to us as it is to you.

Having the conversation with your clients about their general insurance needs and advising them on the right policy for them can help you realise your business ambitions; whether you want to boost your profitability, increase customer loyalty or simply believe in offering your clients the best possible protection for their home. If you aren’t currently talking to your clients about general insurance, then the chances are someone else is.

Without your advice your clients could easily end up buying a product that might let them down so connect with Paymentshield to meet your clients’ needs and build a valuable income stream you can rely on.


Our proposition

We understand the importance of listening to your needs and those of your clients. We've listened and enhanced our products; we've listened and partnered with new insurers to enhance our quotability; we listened and developed Adviser Hub, a market leading quote and apply system with personalised dashboard to ensure you have full oversight of your GI business.

In Adviser Hub you can:

  • Access your personalized MI Dashboard that displays key performance indicators for new business such as quotes, submissions and subsequent conversion rate
  • View your customer renewal information including:
    • Renewal date
    • Current cost of policy
  • See all cancellations, with improved information to help you increase your client retention including:
    • Date cancelled
    • Reason cancelled

Home Insurance

Our 5 Star Defaqto rated Home Insurance is underwritten by a panel of insurers meaning you can offer your clients a range of quotations via our multi-provider results screen. The competition between providers, combined with our investment in a market-leading pricing tool, has led to even more competitive premiums at new business and renewal.

Plus, you can feel even more confident striking up a conversation about GI thanks to our award-winning Home Insurance which offers high quality protection for your clients.

Auto-rebroke option available to help retain the client

Landlord's Insurance

Our Landlord's Insurance gives your clients a range of features such as alternative accommodation for their tenants and new for old replacement as standard. The policy can also be tailored to suit your clients' individual needs, ensuring their investment is properly protected.

Mortgage Protection

Our MortgageProtector product enables your clients to feel reassured, safe in the knowledge they have extra support to cover their mortgage payment should they need it. MortgageProtector provides a monthly tax-free payment of up to £3,000 a month or 75% of their gross monthly income (whichever is lower) following an accident, sickness. Should the worst happen, MortgageProtector is designed to help your clients continue to pay their mortgage, mortgage related insurance and other household expenses for up to 12 or 24 months while they focus on getting back on their feet.


A range of tools to help you with your general insurance conversations are available from the Paymentshield website Resources include customer leaflets (which are available to order), adviser sales aids, ebooks, whitepapers and case studies.


More Information

Paymentshield have one of the largest intermediary sales teams in the market. Their job is to get to know you and your business and help you make the most of the products and services we offer. You'll find your dedicated telephone business development managers possess a wealth of experience in financial services and are always on hand to help generate ideas and share best practice.

Our business development managers are here to help fill in any blanks. You can reach the telephone business development team on 0345 0615 700.

Of course, you can also visit the Paymentshield website