The mortgage helpdesk is responsible for managing the databases of mortgage criteria, from a panel of over 100 lenders.
The helpdesk aims to ensure the information held is the most detailed and up to date in the industry. Crucially, the helpdesk continuously updates and shares information with PMS members in order to find lenders who will look most favourably upon the specifics of a certain application.
The helpdesk look to build strong and lasting relationships, not only with the lenders – who give extensive face to face training before being onboarded to the panel and remain in close communication – but also the advisers – who have come to trust the helpdesk as being a reliable and speedy source of knowledge.
To make it easier for you to contact our Mortgage Helpdesk, you can now get in touch with our experts via WebChat. To get started, just look out for the WebChat bubble in the bottom right corner of the Home and Contact Us pages of our website and our friendly experts will be happy to help.