We’re here to support you, Expert to Expert
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Register to place business with TSB:
*Please select that you are a PMS Mortgage Club member when registering, placing business or checking existing payment route to ensure you receive the procuration fee quoted by PMS.
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We launched our mortgage intermediary service in 2015 with the aim to provide exceptional support for our brokers and to help you get your clients moving.
Since then, our business and proposition have grown. And as an intermediary partner you can expect great products and exceptional service and we make working with us as easy as possible.
Our USPs
- On Residential, we’ll consider lending on permanent future income for customers starting a new job, getting a pay rise or promotion
- Our Buy to Let will consider customers who are looking to let out their existing residence though may not be purchasing an onward property
- Our range of Affordable Housing products includes Shared Ownership and Shared Equity and we support Help to Buy remortgages
Our Service Promise
Our national team of 27 Business Development Managers have on average over ten years industry experience and will return your call within three business hours.
You’ll also have access to our experienced team of office-based BDMs who will answer your call in seconds. So you’ll always be able to talk to an expert.
And should you need a helping hand, our BDMs are available to support you throughout the full application journey.
A more helpful helpline
If you have a post application query, our multi-skilled operations team will do their best to get your case moving on the spot. And if they can, they will get it offered whilst you’re on the phone.
Access to underwriters
We don’t have gatekeepers so you can deal directly with underwriters on referred cases.
You’ll be given their extension number, so you can always speak to the decision maker. And if they receive your call before 3pm, they’ll call you back the same day.
Register through TSB Mortgage Pro
Our straightforward application system was designed with you in mind and makes your interactions with us easier. And we have a streamlined Rate Switch facility you can use for existing TSB customers.