The Adviser Podcast
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The Adviser Podcast

We've launched our first-ever series of podcasts as we look to guide you through the current uncertainty, covering everything from compliance updates and market roundups to interviews with a variety of podcast guests.

 
 
podcasts  

The Adviser Podcast, Special Edition - Retirement

22.10.2020 - Sesame Bankhall Group

Our latest episode of The Adviser Podcast sees our Advisory Relationship Director Campbell Stanners join our Head of Advice Oversight John Higginbottom in conversation with Martin Lines, Business Development Director at Just Group, and Andrew Tully, Technical Director at Canada Life.

Firstly they discuss the FCA's challenge over innovation in the retirement market before moving onto cover how Just and Canada Life are working to innovate.

We then take a look at governance that surround Just and Canada Life's retirement products. We then move on to look at the advice process in the retirement market and the risks involved, such as longevity, decumulation and sequencing risks.

John contributes some key focuses to help to mitigate risk and discuses how processes can help to personalise advise for each client.

We also explore both our guest's products as we look at how they are designed to adapt to changing circumstances, and why these propositions are built to last. Finally, our guests discuss technology, innovation within the market, investment options, intergenerational wealth transfer, and a number of other topics.


The Adviser Podcast, The Conversation Series with Natwest

12.10.2020 - Sesame Bankhall Group

Our all-new podcast series sees us take your questions to the biggest lenders on our panel. We focus on the trending topics for the intermediary market, bringing you right up to date with the latest views from our lender partners.

In this instalment Ross Liston, Managing Director at Bankhall & PMS joins Campbell Stanners, Advisory Relationship Director at Bankhall & PMS, to interview Graham Felstead, Head of Intermediary Mortgages at Natwest.

Graham starts by giving us the Natwest outlook for the rest of the year as he comments on how bright it's looking due to sustained volume since valuations were able to go ahead.

He outlines the need for Natwest to be ready for the end of the Stamp Duty holiday from a service perspective and explores how this may affect the mortgage market. Graham also discusses how product transfers may take centre stage in the intermediary market again following this and the Help to Buy changes.

We also discuss the effect of the furlough scheme on the self-employed sector, current service levels, underwriting times, interest rates, complex cases and much more.

Finally, Graham gives us some insight into the strategic direction of Natwest in the coming months as they focus on a service-driven approach, before going on to close the session by echoing the sentiment of our other lenders as he underscores the importance of the intermediary market.


The Adviser Podcast, The Conversation Series with Lloyds Banking Group

09.10.2020 - Sesame Bankhall Group

We've just released the penultimate episode of The Conversation Series, taking your most-pressing questions straight to the biggest lenders.

Our all-new podcast series sees us take your questions to the biggest lenders on our panel. We focus on the trending topics for the intermediary market, bringing you right up to date with the latest views from our lender partners.

In this instalment, Ross Liston, Managing Director, Bankhall & PMS joins Richard Howells, Managing Director, Sesame, to interview Esther Dijkstra, Lloyds Banking Group's Managing Director Of Intermediaries.

Esther provides us with an insight into how Lloyds Banking Group has fared over lockdown and the subsequent recovery of the market. She explores consumer attitudes and discusses different types of house buyers.

We then move on to discuss criteria as an opportunity to stem the flow and explore the healthy competition within the mortgage market.

Esther closes the interview by outlining her view that advisers are vital for good customer outcomes going forwards even more so when you consider the complexity of finances over the last year or so and the ever-expanding types of housing.


The Adviser Podcast, The Conversation Series with Nationwide

01.10.2020 - Sesame Bankhall Group

The Conversation Series with Nationwide

We've just released the third episode of The Conversation Series, taking your most-pressing questions straight to the biggest lenders.

Our all-new podcast series sees us take your questions to the biggest lenders on our panel. Join us as we focus on the trending topics for the intermediary market, bringing you right up to date with the latest views from our lender partners.

In this instalment, Ross Liston, Managing Director, Bankhall & PMS joins Richard Howells, Managing Director, Sesame, to interview Ian Andrew, Director of Intermediary Relationships at Nationwide Building Society.

Ian provides an outlook for the market moving forwards, discussing the effect of the end of the Stamp Duty holiday and the Help to Buy Scheme. He alludes to a possible frenzy in the first quarter of the year and discusses current consumer confidence amongst the end of the furlough scheme as we know it.

We then move on to reflect on the last few months, and Ian outlines Nationwide’s intentions to continue to support at 90% LTV but with a need to be honest and upfront about SLAs in a bid to manage expectations.

Finally, Ian underlines the focus on intermediary business and discusses how they can work with the intermediary market to provide better solutions for all.


The Adviser Podcast, The Conversation Series with Santander

01.10.2020 - Sesame Bankhall Group

The Conversation Series with Santander

Our all-new podcast series sees us take your questions to the biggest lenders on our panel. Join us as we focus on the trending topics for the intermediary market, bringing you right up to date with the latest views from our lender partners.

In this instalment, Ross Liston, Managing Director, Bankhall & PMS joins Richard Howells, Managing Director, Sesame, to interview Graham Sellar, Head of Business Development - Mortgages at Santander.

Graham provides the current view from Santander, discussing their operational ability and capacity in an incredibly busy industry. He also takes a look at customer confidence, house prices, and why the market is hopeful in the wake of the changing furlough scheme.

We then move on to discuss the importance of customer communication, the true value of intermediaries, the balance between low and high LTVs and Santander's biggest month ever.

Finally, we talk around rising interest rates and how Santander is actively looking to increase underwriting volumes before finishing our session with a 2021 outlook.
 


The Adviser Podcast, The Conversation Series with HSBC

24.09.2020 - Sesame Bankhall Group

The Conversation Series with HSBC

The Conversation Series with HSBC

This series of podcasts sees us take your questions to the biggest lenders on our panel. We focus on the trending topics for the intermediary market, bringing you right up to date with the latest views from our lender partners.

In this instalment, Ross Liston, Managing Director, Bankhall & PMS and Richard Howells, Managing Director, Sesame interview Richard Beardshaw, Head of Sales, Mortgage Intermediaries at HSBC.

Our guest Richard provides his projection for the rest of the year and discusses how we could be set for a flood of interest before the end of the Stamp Duty holiday. We also talk furlough redundancies, the potential effect of a second lockdown, realignment of customer priorities and more.

We then cover off the importance of service, the reasoning behind a rise in interest rates, operational strain and the incredible work brokers have done through this period of uncertainty. Richard also explains an appetite for HSBC to lend at higher LTVs and the circumstances that surround the sought-after market.


The Adviser Podcast, Episode 12

28.08.2020 - Sesame Bankhall Group

We kick-off this episode with an introduction to Andy Mason and a short exploration of his career so far before moving to discuss everything Help To Buy, looking at the extension of this scheme, the opportunity of shared ownership and plugging the gap that will be left behind.

Episode 12: The New Build Outlook

Campbell Stanners | Advisory Relationships Director
Stacey Wood | National New Build and Surveying Relationship Manager
Andy Mason | Head of Housing Development at Lloyds Banking Group

The Adviser Podcast, Episode 11

31.07.2020 - Sesame Bankhall Group

We welcome Richard Goppy back to the hosting seat for our latest instalment of The Adviser Podcast. He provides our opening remarks and introduces Steph Charman, our Specialist Lending Relationship Manager. Steph interviews Adrian Moloney, Group Sales Director at One Savings Bank Group along with Steve Cox, Distribution Director at Fleet Mortgages.

Episode 11: The recovery of the specialist market

The recovery of the specialist market | Richard Goppy, Head of Strategic Partnerships;
Steph Charman, Specialist Lending Relationship Manager;
Adrian Moloney, Group Sales Director, One Savings Bank Group;
Steve Cox, Distribution Director, Fleet Mortgages.

The Adviser Podcast, Episode 10

10.07.2020 - Sesame Bankhall Group

Richard fields several questions as he looks to get a good view of the market from an intermediary perspective. They touch on a bounce-back in business after the pent up demand, due to lockdown. They talk to us about the large amounts of remortgage business through lockdown and how the increase in purchase activity has led to records being broken.

Episode 10: An outlook of the mortgage market from an intermediary perspective

Our guests also discuss how valuations have been impacted by changing procedures and how communications had to change to ensure customers were supported. The discussion then moves to 90% products and the preparation taken for when these arrive back in the market and how making a considered decision is paramount. We also discuss an outlook for the buy-to-let market and a lack of stock for professional landlords.

The conversation then goes on to cover rental yields; innovation in the mortgage market; mortgage rates and fraud before finishing with a key takeaway from both of our guests.

The Adviser Podcast, Episode 9

13.07.2020 - Sesame Bankhall Group

In the latest instalment of The Adviser Podcast, Richard Goppy, Head of Strategic Partnerships, returns to the hosting seat as he speaks to Jeni Browne, Sales Director at Mortgages for Business and Shaun Church, Director at Private Finance.

Agenda

An outlook of the mortgage market from an intermediary perspective | Richard Goppy, Head of Strategic Partnerships; Jeni Browne, Sales Director at Mortgages for Business and Shaun Church, Director at Private Finance.

The Adviser Podcast, Episode 8 - part 2 Wealth

26.06.2020 - Sesame Bankhall Group

The latest instalment in The Adviser Podcast sees the focus turn to wealth as our Head of Client Acquisitions, Jon Barham is once again the host as he interviews Dyfed Lloyd-Jones of Red Dot and Tim Harvey of HR Independent Financial Services.

Agenda
Introduction and welcome | Jon Barham, Head of Client Acquisitions, Bankhall
An interview with Red Dot | Dyfed Lloyd-Jones, Principal
An interview with HR Financial Planning Services | Tim Harvey, Principal
Closing reflections | Jon Barham, Head of Client Acquisitions, Bankhall

The Adviser Podcast, Episode 8 - part 1

23.06.2020 - Sesame Bankhall Group

The latest instalment in The Adviser Podcast sees the focus switch to protection. Richard Goppy, Head of Strategic Partnerships is once again the host as he passes the conversation onto our Protection Manager, Alyson Perry. Our guests for this podcast are Craig Morrison, Head of Strategic Accounts at Legal & General and Dave Ellis, Head of Networks at Royal London.

Agenda
Introduction and welcome | Richard Goppy, Head of Strategic Partnerships
The opportunity and future of protection | Alyson Perry, Protection Manager; Craig Morrison, Head of Strategic Accounts, Legal & General; Dave Ellis, Head of Networks, Royal London
Closing reflections | Richard Goppy, Head of Strategic Partnerships


 

The Adviser Podcast, Episode 7

11.06.2020 - Sesame Bankhall Group

Our latest episode explores the topic of vulnerability which may now be more important than ever. Martin talks through an explanation of vulnerability and its many guises. He then moves on to talk about actions that can be taken to establish whether a person displays vulnerability and what action firms can take to alleviate the risk when dealing with vulnerable clients.

Agenda
Introduction and welcome | Linda Preston Todd, Head of Bespoke Solutions, Bankhall
Vulnerability and how to support your vulnerable clients | Martin Lines, Business Development Director, Just
Closing reflections | Linda Preston Todd, Head of Bespoke Solutions, Bankhall


 

The Adviser Podcast, Episode 6

26.05.2020 - Sesame Bankhall Group

For our latest instalment of The Adviser Podcast, we again bring the focus to wealth as Jon Barham, our Head of Client Acquisitions for Bankhall returns to the hosting seat.

Agenda
Introduction and welcome | Jon Barham, Head of Client Acquisitions, Bankhall
Current challenges within the PII Market | Jon Barham, Head of Client Acquisitions, Bankhall; Steve Ray, Director of PII, Howden Group
Significant market adjustment | Chris Johns, National Development Manager, Jupiter; Alistair Irvine, Product Specialist, Jupiter
Closing reflections | Jon Barham, Head of Client Acquisitions, Bankhall


 

The Adviser Podcast, Episode 5

15.05.2020 - Sesame Bankhall Group

Richard Goppy, Head of Strategic Partnerships, PMS, returns to the hosting seat in episode 5 of The Adviser Podcast, designed to help you navigate through these uncertain times.

Agenda
Introduction and welcome | Richard Goppy, Head of Strategic Partnerships, PMS
An exploration into the effect of COVID-19 and government measures from a lender viewpoint | Jane Benjamin, Director of Mortgages, SBG; Ian Andrew, Intermediary Relationships Director, Nationwide Building Society & The Mortgage Works and Craig McKinlay, New Business Development Director, Kensington Mortgage.
Closing reflections | Richard Goppy, Head of Strategic Partnerships, PMS


 

The Adviser Podcast, Episode 4

07.05.2020 - Sesame Bankhall Group

Ross Liston, Managing Director, Bankhall & PMS returns to the hosting seat in episode 4 of The Adviser Podcast, designed to help you navigate through these uncertain times.

Agenda
Introduction and welcome | Ross Liston Managing Director, Bankhall & PMS
Overview of regulatory developments | Linda Preston-Todd, Head Of Bankhall Bespoke Solutions
The value of effective communication | Campbell Stanners Advisory Relationships Director, Bankhall & PMS and Andy Bounds, Communication & Sales Expert
Closing reflections | Ross Liston Managing Director, Bankhall & PMS


 

The Adviser Podcast, Episode 3 - part 2

24.04.2020 - Sesame Bankhall Group

For the second part of our latest installment of The Adviser Podcast our host is Jon Barham, Head of Client Acquisitions for Bankhall featuring exclusive interviews with several guests, who reflect on the ongoing situation.

Agenda
Chapter 1: On Adapting, Market Trends, And The Future | John Cowan, Sesame Bankhall Group Executive Chairman
Chapter 2: Meeting The Challenges Of The New Normal | Chris Jones, Dynamic Planner; Ryan Barnes, Intelliflo; Karim Rashwan, AdvisorStream
Chapter 3: Regulatory Outlook And Firms Concerns | Carl Wallis, Sesame Bankhall Group Head of Compliance


 

The Adviser Podcast, Episode 3 - part 1

17.04.2020 - Sesame Bankhall Group

Don’t miss our latest episode, which features exclusive interviews with several guests, who reflect on the ongoing situation. You’ll get to hear from senior leaders at Bankhall and PMS, including our Executive Chairman, John Cowan. We'll also be speaking to a number of advisers, as we look to answer your questions – examining the market from a variety of different perspectives.

Agenda
Chapter 1: On Adapting, Market Trends, And The Future | John Cowan, Sesame Bankhall Group Executive Chairman
Chapter 2: Keeping Customers Engaged And Protected | Jeff Woods, Business Development Director
Chapter 3: Adviser View: In Conversation With… | Steve Easter, Fairstone Group Divisional Director and Dean Vellender, Easylife Alliance Director
Chapter 4: Protection Perspective: An Interview With… | Rob White, Essential Insurance Managing Director and Tom Horton, Insurance Surgery Managing Director


 

The Adviser Podcast, Episode 2

09.04.2020 - Sesame Bankhall Group

We've just launched the second episode of The Adviser Podcast, designed to help you navigate through uncertain times.

Agenda
Introduction and welcome | Ross Liston Managing Director, Bankhall & PMS
Weekly roundup | Campbell Stanners Advisory Relationships Director, Bankhall & PMS
Government support | Steve Harris Chief Financial Officer, Sesame Bankhall Group
Continuing to support customers, staff and the business | Linda Preston-Todd, Head of Bespoke Solutions, Bankhall and Paul Hurley, Head of Compliance, Foster Denovo
FCA communications Roundup | John Higginbottom, Head of Advice Oversight, Bankhall
Closing reflections | Ross Liston Managing Director, Bankhall & PMS


 

The Adviser Podcast, Episode 1

30.03.2020 - Sesame Bankhall Group

Welcome to the first-ever episode of The Adviser Podcast, designed to help you navigate through these uncertain times.

Agenda
Introduction and welcome | Ross Liston Managing Director, Bankhall & PMS
Weekly roundup | Campbell Stanners Advisory Relationships Director, Bankhall & PMS
Regulatory review | Carl Wallis Head of Compliance, Sesame Bankhall Group
Making remote working work for you | Damian Davies Director, The Timebank
Making the most of our COVID-19 Support Hub | Laura Martin Head of Group Marketing, Sesame Bankhall Group
Closing reflections | Ross Liston Managing Director, Bankhall & PMS