Hinckley & Rugby Building Society has no call centres and provides direct dial numbers for all staff. Cases can be initially discussed with their highly experienced BDM team and if required referred onto a senior underwriter.
They lend up to 95% LTv on both purchase and remortgage products, and up to 90% LTV on new build flats and houses.
Much of their criteria is flexible for buy to lets and their rental income requirement is only 135% at the products' pay rate.
Registration through their website is instant and the system can be used for basic DIPs, KFIs and online application submission.