Leeds Building Society's lending has grown to record levels, as they continue to provide support for their intermediary partners. They’ve recently increased their processing capacity and have made significant improvements to their lending criteria.
They look at applications on a case-by-case basis, and have experienced underwriters who assess each application individually, rather than with a ‘one size fits all’ policy. Their manual underwriting means that your customers won’t be automatically rejected because they don’t tick a certain box.
Their affordability model is well-established and has been in place for more than two years. As a result of this, the impact of MMR on their service levels was minimal.