They help you to help your clients. And that means providing a prompt and hassle-free service.
Their experienced underwriters assess every application individually, rather than ‘computer says no’ credit scoring. This personal, tailored approach to assessing applications means they can often help clients who don’t fit the ‘one-size-fits-all’ model of bigger lenders, from higher LTVs on new builds and no upper age limit on residential mortgages, to portfolio BTLs and interest-only residential mortgages.
Whatever your client’s circumstances, they are happy to talk to you about their products, applications, criteria-specific questions, or how they might be able to help. You won’t be passed from person to person or have to deal with a department that's so big you never speak to the same person twice.