Fair Value Framework   

Fairer premiums, better value, happy customers

To ensure your customers enjoy the best possible value from the products you recommend, and in-line with the FCA's most recent guidelines set out in FG 19/05 on the general insurance (GI) value chain, we're launching our new Fair Value Framework.

Launching on 4 June for new customers and on 1 July for renewing customers, the Fair Value Framework will ensure that your customers never pay more than 32% commission out of their premiums.

That means your existing customers will enjoy a cost reduction of between 4%-10%, depending on the historic commission level. Plus, you'll benefit from confidence in the quality and value of your GI proposition when speaking with new customers.

What's changing?

To ensure the savings are passed on to your customers, we've revised our commission model, which you can access via the link below. The customer saving has been taken from PMS's mortgage club commission fee, so you won't see any reduction in the amount payable to your firm.

As part of our new framework, we will review our business model quarterly, and we will be sure to keep you up to date with our decisions - and what they mean for your firm.


With the new Fair Value Framework, you will benefit from recommending a GI proposition that is even more customer-focused, making it even easier to start having those important conversations.

To find out more, download our FAQs or head to PMS's GI page to discover the insurance options available for you and your customers.

Download FAQs Discover GI with PMS